CallRail adds a keyword recommendation tool to its phone call listening platform

Most businesses keep track of customer phone calls. But is something getting lost in translation?

With the release today of its keyword recommendation tool, Call Highlights, CallRail offers businesses a chance to identify trends and uncover insights from their customer calls. The company says the tool is the first one in the market.

[Read the full article on MarTech Today.]

About The Author

Robin Kurzer started her career as a daily newspaper reporter in Milford, Connecticut. She then made her mark on the advertising and marketing world in Chicago at agencies such as Tribal DDB and Razorfish, creating award-winning work for many major brands. For the past seven years, she’s worked as a freelance writer and communications professional across a variety of business sectors.

http://feeds.searchengineland.com/~r/searchengineland/~3/2iTD5QaFzcw/callrail-adds-keyword-recommendation-tool-phone-call-listening-platform-290760