FuboTV was down during a World Cup semifinal game

FuboTV was down during the World Cup, preventing users from watching the entire semifinal game between France and Morroco. According to FuboTV’s status page, it’s still down now and has been experiencing issues since 9:20AM ET, affecting account creation and management as well as streaming. When I try to open the FuboTV app on my TV, the service displays an endless loading screen.

“Apologies to customers who are having issues with the France vs Morocco game. We are addressing the issue.” FuboTV wrote on Twitter during the match. The service also included a link to stream the game on Fox’s website, but this obviously doesn’t offer the same experience as watching it on your TV.

The game between France and Morroco started at 2PM ET, and the outage caused subscribers to miss out on the whole game. As FuboTV is one of the few streaming services that offer access to the World Cup, many users only subscribed to the service for that very reason (myself included).

It’s unclear what exactly caused the outage, and the company didn’t provide an estimate of when the service will return. FuboTV didn’t immediately respond to The Verge’s request for comment.

Update, 4:30PM ET: Updated to indicate that the game has ended.