How Marketers Are Navigating AI’s Language Gap


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When Mike Sotelo, vice president of digital content and experience at ad agency Alma, experimented with OpenAI’s generative artificial intelligence tool GPT-3 in Spanish earlier this year, it wasn’t long before he came across a language gap.

Sotelo entered two prompts: “How does a guey [a Mexican-Spanish slang term for a man] look in Miami?” and, “How does a tio [a Spain-Spanish slang term for man] look in Miami?”

While the AI model’s response correctly identified “tio” as a male, it did not recognize the term “guey” and instead provided a gender-neutral term in its response.

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