Veteran business journalist Larissa Faw, who joined Adweek earlier this year as agencies editor, died on Aug. 5. She was 43.

Uncommon Creative Studio has expanded its service offerings to include customer experience (CX) with the formation of a new division. To head it up, Uncommon hired former chief executive officer and founding partner of Lida Jonathan Goodman as director.

The Richards Group is finally coming out of the shadows following scandal and turmoil caused by the founder Stan Richards. In October, news leaked that in an internal meeting for longtime client Motel 6, Richards, who at nearly 90 years old remained actively involved with the company, referred to a campaign idea for the client as being “too Black” and implied that some of Motel 6’s customers were white supremacists.

GGH MullenLowe has added to its management board with the appointments of Marielle Wilsdorf and Barbara Dirscherl as chief creative officer and creative art director, respectively.

VCCP has strengthened its customer experience (CX) arm with the hiring of Scott Ewings as chief executive and Josette James as client partner.

Editor’s note: This piece is part of a weekly Voice series by Rishad Tobaccowala, the author of Restoring the Soul of Business: Staying Human in the Age of Data.

Global drinks brand owner Diageo has hired former M&C Saatchi London CEO, Giles Hedger, as its global consumer planning director, joining from the U.K. cabinet office where he was strategy lead.

Timo Pelz joined Reddit as its first ever vice president of business marketing.

British agency membership body the Institute of the Practitioners of Advertising (IPA) has a recently installed president, and in Julian Douglas they have someone who is straight speaking and realistic about the issues ahead following the impact of the pandemic. More importantly, Douglas is also vocal in the continuing battle to stamp out sexual assault and harassment faced by women in the industry.

A former brand manager of Clorox might not seem the likely choice to head up Crown Media Family Networks. But president and CEO Wonya Lucas worked her way from becoming a process engineer to heading up some of cable television’s most recognizable networks, with a particular focus on increasing diversity.