Sonos is still trying to clean up from the mess from the messy rollout of its new app, and to help give users a better idea of what fixes are in the pipeline, the company has shared a public Trello board detailing fixes that it’s working on.
“All the cards here are sourced from various posts and release notes communications (Future Feature Update, for example), including communications from [CEO Patrick Spence] directly,” says Reddit user KeithFromSonos, who is a Sonos employee. “What we are hearing and working on is sourced from you — the Community at large and our acknowledgment of that area of opportunity.”
KeithFromSonos says that the Trello board isn’t “an exhaustive list of every item on our internal roadmap” or a view of every known issue, but it is “a live document that will be updated with information as soon as it is made available to me.” In a section on the board titled “On The Roadmap,” for example, there are entries for “Full Queue Editing / Management” and “Playlist Editing.” The “Coming Soon” section has entries for things like “Search and Browse Latency Fixes” and “Improved Volume Responsiveness.”
Sonos isn’t the only company to launch a public Trello board to give users transparency into what it’s working on. Epic Games has Trello boards for Fortnite and the Epic Games Store, while EA offers a Trello board for Apex Legends.
https://www.theverge.com/2024/8/29/24231766/sonos-trello-board-fix-busted-app