Eleven years ago, actress Stephanie Courtney sat down for an interview with Atlanta’s WSB-TV. Fresh off a stint with the Groundlings improvisational troupe in L.A., had recently been cast as Flo, the ever-smiling, retro-bobbed customer service rep for Progressive insurance.
https://www.adweek.com/brand-marketing/progressive-cmo-jeff-charney-explains-why-flo-and-friends-trounce-that-talking-lizard/