According to a new survey by GetApp, there has been a decrease in the number of consumers who trust technology companies to secure their biometric data. In 2022, 28% of consumers trusted that their biometric data was secure. In 2024, that number has fallen to 5%.

The survey involved 1,000 respondents and emphasizes a decline in consumer comfortability when sharing biometric information like face scans, voice scans or fingerprints. Trust in these individual technologies has also trended downward. Face scans have declined from 44% to 33%, voice scans from 34% to 20% and fingerprints from 63% to 50%. 

This decline is attributed to concerns of information misuse, data breaches and privacy violations. In addition to security concerns, consumer trust in biometric technology’s accuracy has also declined, as 38% reported confidence in the technology in 2024 compared to 62% in 2022. 

The report encourages organizations utilizing biometric technology to maintain resilient security measures to ensue the privacy regulation compliance and mitigate risk.

https://www.securitymagazine.com/articles/100424-trust-in-biometric-data-is-declining-among-consumers