In 2016, a U.K. grandmother got a special nod from Google as a result of her very polite web searches, which included both “please” and “thank you,” a flourish few others have likely ever used. Since then, we have only become collectively ruder. Whether technology is to blame has been debated for some time–as well… https://www.adweek.com/digital/voice-assistants-are-the-new-emily-post/