AI and automation are critical because “it gives us more time to do the other things better, to go deeper,” Young explained. The next step is asking: “How do you convert science and messaging into deep, impactful narratives and storytelling? There’s a human component to this that you cannot dismiss.”
https://www.adweek.com/brand-marketing/what-marketers-can-do-to-improve-the-fragmented-patient-journey/

