There is no fix for Intel’s crashing 13th and 14th Gen Raptor Lake desktop processors. If your chip isn’t yet damaged, please apply motherboard BIOS updates early and often to prevent issues. If it’s already damaged, your only option is to exchange it.
But what if you didn’t buy a chip — but, rather, an entire PC? Will PC makers have your back? Will they pass along the extra two years of warranty that Intel just theoretically granted them, or will they perhaps try to save money at your expense?
We asked over a dozen desktop computer companies that last question. Some agreed to extend their warranty to meet or beat Intel. Some were more vague.
Here’s what they told The Verge.
We are currently investigating which models of Acer desktops may have these specific chipsets, but as of today, we haven’t heard of any widespread customer reports of crashes or instability on our Intel-based desktops. Once we complete our investigation, we’ll determine if any modifications will need to be made to our warranty offerings, but this may take us a week to complete.
We are currently investigating which models of Acer desktops may have these specific chipsets, but as of today, we haven’t heard of any widespread customer reports of crashes or instability on our Intel-based desktops. Once we complete our investigation, we’ll determine if any modifications will need to be made to our warranty offerings, but this may take us a week to complete.