There are a lot of words that can be used to describe 2020. For Nancy Tortorella, Wavemaker’s U.S. chief client officer, one, in particular, comes to mind: “whiplash.”
https://www.adweek.com/agencies/a-new-rallying-cry-set-the-perfect-tone-for-us-media-agency-of-the-year-wavemaker-in-2020/