How Google made the ad tech industry revolve around itself

  News, Rassegna Stampa
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Google’s mission statement seems made to evoke warm and fuzzy feelings about how its products help everyone. “Our mission is to organize the world’s information and make it universally accessible and useful,” Google says on its corporate site. The company used to have an even more saccharine motto: “Don’t be evil.”

But the decisions Google made in growing its massive advertising technology business were cold-blooded and carefully crafted to primarily benefit itself, the Department of Justice argued during the first two weeks of its antitrust trial.

The DOJ finished arguing its case-in-chief on Friday in a Virginia federal court, and now it’s Google’s turn to haul in witnesses, including US government agencies that use the company’s products. Its challenge: to explain why the government is wrong to call it an illegal monopoly and why its decisions reflect reasonable business judgments that it shouldn’t be forced to change.

Over more than nine days of witness testimony, the DOJ told US District Court Judge Leonie Brinkema that Google manipulated the ad tech industry to revolve around itself. The government contends that through its dominance across the entire ad tech stack, Google ensured rivals couldn’t compete and publishers couldn’t walk away. DOJ counsel Julia Tarver Wood put it this way: “The rules are set so that all roads lead back to Google.”

The government’s basic argument is that Google monopolized three markets: publisher-side tools (mainly publisher ad servers, where outlets sell ad space), a subset of advertiser-side tools (where advertisers offer their ads), and the ad exchanges where auctions take place. While Google says it’s achieved a large customer base by offering good products, the DOJ argues it simply bought up competitors — like the publisher tool DoubleClick — and tied its products together to lock customers in. 

The upshot, the government claims, is that Google’s customers pay higher prices for clunkier tools because the company lacks real incentives to do better. Therefore, customers have no adequate alternatives to turn to.

The government brought in witnesses across the industry to make its case, including executives from publishers like Gannett and News Corp, ad agencies, and executives from other ad tech companies, including some that tried (and mostly failed) to launch competing products. They also brought in former and current Google employees, including the CEO of YouTube, Neal Mohan, who joined Google when it acquired DoubleClick in 2008. The DOJ put Mohan on the defensive about another acquisition, Admeld, which it claims Google bought to kill an up-and-coming competitor. 

Google’s publisher ad server (mostly referred to as DoubleClick for Publishers, or DFP, in the trial) holds a nearly 90 percent market share in publisher ad servers, the government claims. Publishers and rivals who testified generally could only recall one or two publishers who used a different system. That includes Disney, which created its own alternative to run bespoke ads — an undertaking few smaller media companies could fund, witnesses said.

Google’s DFP is “pretty much a foregone conclusion” for most media outlets, testified James Avery, cofounder and CEO of Kevel. That’s not necessarily because DFP itself is better; Stephanie Layser, a former News Corp programmatic advertising executive, called it “slow and clunky.” It’s because Google ties DFP to its massive AdX exchange, according to the government’s witnesses. Rejecting DFP would mean losing access to data like real-time bids from Google’s massive base of advertisers, which is vital for an industry that moves in milliseconds. When Kevel tried to launch a DFP competitor, Avery said, it failed to lure anyone away from Google — publishers were too “deathly afraid” of losing that access.

The DOJ argues that once Google was top dog, it developed strategic and anticompetitive plans to lock that dominance in. That included buying up young competitors and launching new features to neutralize efforts at lessening its control. One of the DOJ’s main examples involves a system called header bidding, which publishers began adopting around 2014.