The CrowdStrike Outage Is a Lesson in Crisis Communications

  Rassegna Stampa, Social
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Moving forward

The overarching takeaway from this debacle is the critical importance of devising resilient risk management frameworks. The interconnectedness of modern digital ecosystems demands cybersecurity measures that not only protect but also swiftly adapt to and rectify vulnerabilities.

Effective communication, swift action plans and customer-centric approaches will be paramount in navigating and mitigating such disruptions in the future.

While these types of incidents are hard to predict, having brands build a culture of action and empathy is necessary to maintain a sense of trust with customers who expect the worst not to happen. Contingency planning with heart is how you win and course-correct. 

For more details on CrowdStrike’s remediation efforts, visit their Remediation and Guidance Hub.

https://www.adweek.com/brand-marketing/crowdstrike-outage-crisis-communications/

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